D2B
Customer-focused and hands-on Customer Service Agent to support global customers across multiple regions, providing high-quality customer experience and maintaining service standards.
Requirements
- Fluent in English and German (written and verbal)
- French language skills are a strong advantage
- Proven customer service experience, ideally within eCommerce, retail, or product-based industries
- Experience handling escalations and high-volume customer interactions
- Strong communication, problem-solving, and conflict-resolution skills
- Ability to work independently in a fully remote environment
- High attention to detail and strong organizational skills
- Comfortable using customer service and eCommerce platforms such as: Shopify, Gorgias, Zendesk, Aircall
Benefits
- Salary range: Between $2,100 – $3,350 NZD (5,000–8,000 PLN/month gross)
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Poland
Poland, officially the Republic of Poland, is a country in Central Europe. It extends from the Baltic Sea in the north to the Sudetes and Carpathian Mountains in the south, and borders Lithuania and Russia to the northeast; Belarus and Ukraine to the east; Slovakia and the Czech Republic to the south; and Germany to the west. The territory has a varied landscape, diverse ecosystems, and a temperate climate. Poland is composed of sixteen voivodeships and is the fifth most populous member state of the European Union (EU), with over 38 million people, and the fifth largest EU country by land area
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