About Customer.io
Customer.io
Technical Operations Manager position at Customer.io, responsible for building and maintaining internal systems, automations, and integrations across the company’s stack.
Requirements
- 3-6 years in a technical generalist role — tech ops, IT engineering, platform engineering, or solutions engineering — at a B2B SaaS company
- Demonstrated experience in Python, TypeScript/Node.js, or Go, with real systems you’ve built and maintained
- Hands-on familiarity with LLMs and agent frameworks (Claude, MCP, RAG, or similar) and a clear point of view on where they should and shouldn’t be applied
- Practical experience integrating SaaS systems via APIs, webhooks, and workflow automation (n8n, Zapier, or custom orchestration)
- Comfort with at least one major cloud platform (GCP preferred) and familiarity with our core tool stack (Google Workspace, Slack, Linear, 1Password, Kandji, or equivalents)
- Working knowledge of identity systems (SSO/SCIM, Okta or similar) and MDM (Kandji, Jamf, or similar) is a plus
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
What people say about Customer.io
- Mention Monitoring Academy
- Customer.io Extended Outage
- Customer.io Extended Outage
- Customer.io Extended Outage
Recent news
- 8 Best Transactional Email Software I Recommend (2026) - G2 Learn Hub
- Cubeia Launches Legendz.io on the Nano Platform - Cision News
- Respond.io Raises $62.5M Series B to Scale AI-Powered Customer Conversations Into North America and Europe - The Manila Times
- Cubeia Nano powers Legendz.io crypto casino launch - European Gaming
- Sureshot.io Chooses Vonage for Advanced Customer Messaging - MarTech Cube
Aggregated from public discussions and news; opinions are the authors’ own.
More jobs at Customer.io
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.