Lennor Group
We are seeking a highly motivated and customer-focused IT Service Desk Specialist fluent in German to join our team. The ideal candidate will serve as the first point of contact for users seeking technical assistance and will play a key role in ensuring smooth IT operations across the organization.
Requirements
- Fluency in German and English (both written and spoken)
- Proven experience in an IT Service Desk or similar technical support role
- Strong knowledge of Windows operating systems, Microsoft Office Suite, and common IT tools
- Familiarity with ticketing systems and ITIL processes
- Basic understanding of networking concepts (e.g., TCP/IP, DNS, VPN)
- Excellent problem-solving and troubleshooting skills
- Strong interpersonal and communication skills with a focus on customer service
- Ability to work independently and collaboratively in a fast-paced environment
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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