Fonoa
As a Technical Support Specialist at Fonoa, you’ll provide expert assistance on technical questions, develop investigation and troubleshooting techniques, and build close relationships with customers.
Requirements
- Proficient in written and spoken English
- Excellent verbal and written communication skills
- Strong sense of ownership and care for clients
- Successful experience in customer support and relationship management
- Customer advocate with analytical skills and ticket management experience
- Familiarity with APIs, JSON, HTTP error handling, and root cause analysis
- Experience with tax technology or financial products and services (plus)
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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