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Customer Support Supervisor, Devices

  • Full Time
  • Anywhere

Rippling

Rippling — Bangalore, Karnataka

Role Responsibilities Lead, mentor, and support team leads, fostering a culture of excellence and accountability. Monitor team performance, ensuring SLAs, response times, and quality benchmarks are met. Identify and resolve potential issues in customer interactions or workflows. Collaborate with internal teams (Product, Tech, Operations) to address and resolve complex customer issues. Key Delivera…

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Working in Bangalore, India

Bengaluru, also known as Bangalore, is the capital and largest city of the southern Indian state of Karnataka. As per the 2011 census, the city had a population of 8.4 million, making it the third most populous city in India and the most populous in South India. The Bengaluru metropolitan area had a population of around 8.5 million, making it the fifth most populous urban agglomeration in the country. It is located towards the southern end of the Deccan Plateau, at an altitude of 900 m (3,000 ft) above sea level. The city is known as India's "Garden City", due to its parks and greenery.

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