Global Account Manager

Global Account Manager – Global Clients

• Location: Remote – Europe, with flexibility for travel across EMEA based on client needs.

• Travel: Occasional day and overnight travel to client sites.

• Reporting to: Global Clients Technology Leadership.

• Direct Reports: None; collaborates across cross-functional teams.

Purpose

The Global Account Manager drives growth, strengthens long-term partnerships, and delivers exceptional client value for a key global technology customer. The role blends commercial insight, technical understanding, and consultative engagement to support refurbishment activities across the customer’s EMEA estate. You act as a trusted advisor connecting client needs with Securitas Technology’s expertise, solutions, and global capabilities.

Major Responsibilities

Strategic Account Growth

• Leads the expansion of a major global client account through proactive opportunity identification, cross-selling, and upselling.

• Develops strategic account plans and growth pathways aligned with the customer’s evolving security and technology requirements.

• Partners with Sales, Operations, Design, Finance, and Global Client teams to deliver coordinated, impactful solutions.

Client Engagement & Relationship Building

• Builds and nurtures trusted relationships with decision-makers, influencers, and operational stakeholders across the customer’s organisation.

• Positions Securitas Technology as a long-term strategic partner through clear value demonstration and solution alignment.

• Ensures client insights and needs flow effectively into internal teams to drive continuous improvement.

Sales Process Leadership

• Leads the end-to-end sales process, from opportunity identification through to handover for delivery.

• Delivers high-quality proposals, tender responses, and commercial submissions based on accurate technical and cost assessments.

• Supports internal teams with technical insights relating to installation methods and system lifecycle requirements.

Commercial & Technical Insight

• Leverages Fire & Security technical knowledge to estimate costs, validate designs, and support safe and efficient project delivery.

• Keeps up to date with evolving security technologies, standards, and industry best practices.

• Ensures revenue, margin, and value targets are achieved through informed decision-making and scalable account development.

What Does Success look like

• You grow the account year-on-year through relationship development, opportunity creation, and collaborative planning.

• You build strong, trusted partnerships across the client’s senior leadership and operational teams.

• You deliver clear, compelling value propositions that support client decisions and demonstrate Securitas Technology’s expertise.

• You bring cross-functional teams together to deliver seamless client outcomes.

• You contribute to improved forecasting accuracy, strong margin performance, and long-term account stability.

Education

• Relevant education or vocational training in security technology, engineering, or commercial fields.

Experience & Knowledge

• Background in Fire & Security, systems installation, or technical environments.

• Experience in B2B consultative sales, strategic account management, or complex solution selling.

• Understanding of industry standards and regulatory requirements.

• Experience engaging with senior stakeholders in global or large enterprise environments.

Skills and Competencies

• Strategic and commercial thinking with the ability to link technical solutions to business outcomes.

• Collaborative, relationship-centred approach to influencing and partnering with internal and external stakeholders.

• Strong communication skills with the ability to articulate value clearly and confidently.

• Adaptable, resilient, and comfortable navigating dynamic client needs.

• Problem-solving mindset with a commitment to continuous learning and growth.

• Organised and proactive, with the ability to manage multiple priorities.

Why Join Us?

At Securitas Technology, you join a global team united by a shared purpose: helping make the world a safer place. You’ll work in an innovative, supportive environment where diverse perspectives are valued, and where you are encouraged to learn, grow, and make an impact every day. We offer flexibility, professional development, and the opportunity to be part of a high-performing global account community.

Our People Promise – Securitas Technology EVP

Join a values-driven, diverse, and inclusive workplace. We offer clear career pathways, growth opportunities, recognition for achievements, and a global, collaborative team. You’ll do purposeful work that makes the world safer, with support for innovation and sustainability.

As part of our EVP, we offer:

• Career pathways and growth opportunities

• A global, values-driven team

• Recognition for achievements

• Inclusive, collaborative culture

• Purposeful work that makes the world safer

• Support for innovation and sustainability

Securitas Technology is committed to diversity and is an equal opportunity employer; all qualified applicants are welcome.

Originally posted on Himalayas