Virtual Rockstar
This is a remote position.
Virtual Rockstar is looking for a motivated and organized Administrative Assistant to support our client’s growing health and wellness team. As a full-time Administrative Assistant, you will play a critical role in ensuring smooth daily operations within the client services team. This remote role will involve scheduling, billing, client follow-ups, and various administrative tasks. Your contributions will help our client’s team deliver high-quality care to their clients while maintaining excellent service standards.
About our client:
Nurse Georgie Health is a wellness company committed to helping individuals achieve optimal health and longevity. With over 4 years of experience, our team specializes in reducing inflammation, improving gastrointestinal health, supporting better sleep, promoting weight loss, and enhancing metabolic health. We offer both online and in-person services to help our clients live their healthiest lives.
Responsibilities:
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Client Scheduling & Management:
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Schedule client appointments and manage appointments calendar.
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Confirm client appointments and coordinate telehealth sessions.
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Handle client inquiries via phone and email, providing professional and timely responses.
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Follow up with clients post-session to ensure satisfaction and provide additional support as needed.
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Billing & Payments:
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Process billing, including posting payments to client accounts and resolving billing discrepancies.
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Generate and send invoices to clients.
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Handle nutrition orders for clients and coordinate payment processing through systems such as Sensa Pay.
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Create and generate billing reports for management.
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Client Retention & Communication:
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Conduct client retention follow-ups to ensure continued engagement.
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Maintain client records and update patient information in electronic medical records.
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Respond to inquiries and manage email correspondence in a timely manner.
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Send exercise and treatment plans to clients as needed.
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Social Media & Online Presence:
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Assist with basic social media post scheduling on platforms such as Instagram and Facebook.
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Help manage Nurse Georgie Health’s online presence to drive engagement and promote services.
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General Administrative Support:
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Perform basic data entry and assist in generating reports.
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Maintain client privacy and confidentiality at all times.
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Greet virtual clients and guide them through the process when needed.
Requirements
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Experience in an administrative support role, preferably within the health and wellness industry.
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Strong organizational and time-management skills with the ability to manage multiple tasks and priorities.
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Familiarity with the following tools is a plus, but not required:
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MINDBODY
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Wave Accounting
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Sensa Pay Credit Card Processor
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G Suite (Google Docs, Sheets, Gmail)
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Social media platforms (Instagram, Facebook)
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Excellent verbal and written communication skills.
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Ability to work independently, troubleshoot issues, and solve problems proactively.
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Comfortable with handling confidential patient information.
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Tech-savvy with the ability to learn new systems quickly.
Benefits
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Competitive salary commensurate with experience.
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Opportunities for professional development and growth.
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Work in a dynamic and supportive team environment.
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Make a meaningful impact by helping to build and strengthen families in the Philippines.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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