Infosys Limited
Role Overview
The Service Desk with Italian will be responsible for remote technical/administrative troubleshooting of client accounts, systems, applications, and equipment. They will coordinate communication with the client and professional technicians via phone, email, chat, and ticketing tool.
What You Will Do
The Service Desk with Italian will handle phone calls, reply to emails, and provide guidance to clients. They will also be responsible for multitasking and problem-solving.
Why It Might Be a Fit
The ideal candidate will be fluent in Italian and English, have experience with Windows, Android, or iOS, and Microsoft Office. They will be a team player, punctual, and reliable.
Requirements
- Speak and write in Italian and English fluently
- Handle phone calls and reply to emails
- Provide useful guidance to clients
- Perceive multitasking and problem-solving as a piece of cake
- Be a daily user of Windows, Android or iOS, Microsoft Office, etc.
- Be a team player
- Be punctual and relied on
Benefits
- Unlimited contract
- Language bonus
- Private medical insurance
- Benefit platform
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Romania
Romania is a country in Southeast and Central Europe. It lies on the lower course of the Danube, north of the Balkan Peninsula, and on the northwestern shore of the Black Sea. It borders Ukraine to the north and east, Hungary to the west, Serbia to the southwest, Bulgaria to the south, Moldova to the east, and the Black Sea to the southeast. It is the twelfth-largest country in Europe by area, covering 238,397 km2 (92,046 mi2), and the sixth-most populous member state of the European Union, with 19 million inhabitants. The capital, largest city and economic centre is Bucharest. Other major cit
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