Mercier Consultancy BG
Role Overview
Mercier Consultancy MD is seeking enthusiastic Portuguese-speaking Customer Service Representatives for an Online Streaming Service, based in Greece. This remote position offers the opportunity to provide excellent support to customers, ensuring they enjoy a smooth and engaging streaming experience.
What You Will Do
Respond promptly and professionally to customer questions and concerns via phone, email, and chat in Portuguese. Assist with account management, subscription issues, and content-related inquiries. Troubleshoot and resolve technical problems related to streaming devices and platforms.
Why It Might Be a Fit
Native or fluent Portuguese speaker with excellent written and verbal communication skills; knowledge of English is advantageous. Previous experience in customer service, preferably in the digital streaming or entertainment industry.
Requirements
- Native or fluent Portuguese speaker
- Excellent written and verbal communication skills
- Knowledge of English is advantageous
- Previous experience in customer service, preferably in the digital streaming or entertainment industry
- Strong problem-solving skills
- Ability to handle technical inquiries effectively
- Self-motivated and capable of working independently in a remote work setting
- Familiarity with CRM tools
- General computer proficiency
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.