Mercier Consultancy BG
Role Overview
Deliver exceptional customer service to German-speaking clients, assisting with inquiries related to Imperial Brands’ products and services.
What You Will Do
Provide professional support via phone, email, and chat, assist with questions and complaints, and maintain accurate records of customer interactions.
Why It Might Be a Fit
Fluency in German is mandatory, experience in customer service is preferred, and a customer-focused attitude is required.
Requirements
- Fluency in German (spoken and written)
- Proficiency in English
- Experience in customer service, preferably within FMCG or related industries
- Excellent communication and problem-solving skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Familiarity with CRM tools and digital customer service platforms
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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