Datamark, Inc.
DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.
- Determining the language needs of the caller
- Entering appropriate customer information as needed
- Accessing appropriate databases
- Quickly transferring calls to the appropriate staff member
- Providing additional assistance when needed
Requirements
- Excellent customer service, communication and interpersonal skills
- Ability to enter and access information using a computer terminal while responding to customer needs
- Excellent keyboarding skills
- Professionalism, accuracy and speed are essential
- Excellent command of the English Language – no other language skills are require
Location: Thane West
Job Type: Work from Home (Only candidates residing in Mumbai will be considered.)
Benefits
- Private Health Insurance
- Paid Time Off
- Work From Home
- Performance Bonus
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in India
India, officially the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the most populous country in the world and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal and Bhutan to the north; Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives. Its Andaman and Nicobar Islands share a maritime border with Myanmar, Th
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