Senior Account Manager

Podean is a leading marketplace agency helping brands accelerate growth across Mercado Libre, Amazon and other digital commerce platforms. We combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for our clients.

Podean is seeking a Senior Account Manager with deep eCommerce and marketplace experience to lead and grow complex Mercado Libre & Amazon-focused client relationships. This role will serve as a strategic partner to clients, owning end-to-end account strategy, cross-functional execution, and long-term growth across Amazon and other marketplaces. The ideal candidate brings strong commercial judgment, a consultative mindset, and the ability to operate independently in a fast-paced, global environment.

What You’ll Do

• Partner with senior client stakeholders to own and grow complex Amazon, MELI and Walmart programs, serving as a strategic advisor and primary point of contact
• Lead end-to-end account strategy across Mercado Libre, Amazon and other marketplaces, with a strong focus on eCommerce growth, retail fundamentals, and performance optimization
• Develop and execute long-term strategic roadmaps tied to client business goals, revenue growth, and marketplace expansion
• Identify, scope, and drive new opportunities across media, retail operations, creative, and marketplace capabilities
• Lead business reviews and executive-level presentations, delivering clear, data-driven insights and forward-looking recommendations
• Translate marketplace data into actionable strategies, balancing performance, efficiency, and brand objectives
• Oversee cross-functional delivery with internal media, creative, retail, and sales teams, ensuring timelines, quality, and accountability
• Proactively monitor account health, flag risks early, and solve complex client or performance issues independently
• Own all client communications, meetings, presentations, and deliverables with a high bar for clarity, accuracy, and follow-through
• Mentor junior account team members and contribute to internal best practices, playbooks, and process improvements
• Stay ahead of Amazon and marketplace trends, policy updates, and emerging opportunities, sharing insights internally and externally
• Support onboarding of new clients and help shape scalable, repeatable account management standards
• Drive innovation beyond core Amazon programs, expanding into additional marketplaces or capabilities as client maturity grows

What We’re Looking For

• Bachelor’s degree in marketing, advertising, business, or a related field
• 5+ years of experience in eCommerce, digital media, or marketplace-focused roles
• Proven experience owning senior client relationships and managing complex, high-impact accounts
• Strong understanding of Mercado Libre and Amazon advertising, retail fundamentals, and marketplace operations
• Demonstrated ability to think strategically while also executing with precision and autonomy
• Excellent communication, presentation, and stakeholder management skills
• Highly organized, detail-oriented, and commercially minded, with strong business judgment
• Comfortable leading cross-functional teams and influencing without direct authority
• Fluency in Spanish and English (written and verbal)
• Proficiency in Google Workspace or Microsoft Office tools
• Experience mentoring or guiding junior team members preferred

Why Join Podean?

Podean is proud to be recognized as one of Digiday’s Best Employers for Remote Employees. We combine the energy of a fast-growing global agency with the balance and trust of a remote-first culture.

You’ll join a globally connected, award-winning team that values:

• 💰 Competitive compensation aligned to experience and market benchmarks
• 💻 Remote-first flexibility – work from anywhere, with trust and autonomy
• 🌎 Global collaboration – working with experts across regions and time zones
• 🚀 Career growth and development – opportunities to evolve as we scale
• 🏝️ 5-Year Sabbatical + Travel Stipend – After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
• 💬 Positive-energy culture – grounded in respect, inclusion, and accountability
• 🏆 Meaningful impact helping some of the world’s most progressive brands grow