CoreX
We’re growing and hiring German + English-speaking Customer Care Specialists to join several dedicated support teams, each servicing a different tech-driven platform in industries like sustainable energy, fintech & digital investing, and smart parking solutions.
Whether you’re passionate about green technology, crypto investing or mobility services, you’ll join a focused team that values quality support, continuous learning, and real connection with users.
What You’ll Be Doing
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Deliver thoughtful, user-friendly support via email, chat, and phone, depending on the platform
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Assist German-and English-speaking users with everything from billing to troubleshooting, account access, or platform navigation
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Build deep platform knowledge and contribute to FAQ updates or internal documentation as needed
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Maintain accurate, helpful records in support systems and flag recurring issues to product or operations teams
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Be part of a dedicated project team, focused on providing excellent support within a clearly defined scope
What Makes You a Fantastic Fit
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Fluent in German (native or near-native level) with a solid English knowledge (B1 or higher), written and spoken
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Based in Croatia, Serbia or Bosnia and Herzegovina
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Comfortable with digital tools and quick to learn new digital platforms
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Strong problem-solving abilities and attention to detail
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Empathetic communicator able to put themselves in other’s shoes and communicate with ease
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Customer service experience is desirable, but not mandatory
What You Can Expect
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An employer that cares about your work experience
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A stable and competitive income
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Monday–Friday regular work hours for a great work-life balance
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An option to work from the comfort of home anywhere in Bosnia and Herzegovina, Croatia and Serbia
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Additionalvacation days based on tenure
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An opportunity to grow and develop in your career
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MultiSport membership option (currently in Croatia only due to program availability)
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A truly great team by your side with a transparent and open work culture
Sounds good? We can’t wait to meet you.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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