Paradigm Information Services, Inc.
Category: Legal
Location:
Location: Remote, USA in pre-approved states.
- Support Project Managers and Associate Project Managers with project execution, deliverables, deadlines, client status reporting, and internal project communication
- Act as a backup to the Project Manager when needed and help ensure project deliverables are completed on time, within budget, and at high quality standards
- Respond to client communications in a timely, accurate, and professional manner
- Work with internal teams including Data Services, Software Engineering, Print/Mail Services, Contact Center, Disbursements, and Claims Operations
- Provide project reporting, review reporting for quality, and help explain results in context for clients
- Assist with business process documentation, project records, scheduling, calendaring, and deadline tracking
- Support accurate forecasting of planned revenue based on anticipated stages of work
- Train, mentor, and support other Client Services team members when needed
- Support special projects and internal initiatives as a Client Services subject matter expert
Requirements
- 1+ year of Project Coordinator experience with direct client or customer contact
- Strong customer service skills and a professional, calm communication style
- Excellent verbal and written communication skills
- Critical thinking, problem-solving, and research skills
- Strong attention to detail, including clean grammar, spelling, and written documentation
- Experience tracking projects, deadlines, schedules, calendars, and project records
- Experience with Microsoft Office Suite, specifically Word, Excel, Access, and Outlook
- Comfort working with data, reporting, and basic analysis
- Flexibility, adaptability, and willingness to learn in a fast-paced environment
- Bachelor’s degree or other relevant industry experience preferred
- Admin, paralegal, or project coordinator experience is a plus
Benefits
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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