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Junior BA/Support

  • Full Time
  • Anywhere

Octal Philippines Inc.

  • Should have problem solving, decision making and analytical skills
  • Ability to configure, monitor, and manage ERP systems such as Order Management System is a plus
  • Ability to do user training
  • Ability to conduct quality assurance testing
  • Basic knowledge in MySQL or basic SQL scripting

Requirements

  • Computer Science or any IT-related course
  • Minimum of 2-3 year experience
  • Should be able to directly interact with clients and different groups to understand system issues, system requirements, etc.
  • Should be able to monitor/track the resolution and next steps/actions needed on issues and concerns raised by client
  • Knowledge on any service or helpdesk management system is a plus
  • Should be able to conduct information gathering to help identify areas in which the system can improve on and perform effectively and efficiently
  • Experience with technical writing especially documenting process flow diagrams, business requirements documents, problems and solutions for customers and other support personnel, creating user’s manual

Benefits

  • Allowances
  • Health Insurance,
  • Hospitalization Insurance
  • Accident Insurance

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Philippines

The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.

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