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Customer Success Executive

  • Full Time
  • Anywhere

Softworld Pvt. Ltd.

Softworld Pvt. Ltd. — Sanganer, Jaipur

Key Responsibilities: Customer Interaction: Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance. Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department. Product Knowledge: Develop a strong understanding of our products/services to address…

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